Refund policy

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Return & Refund Policy

Zaviya Ressential

Returns

Returns are accepted within 3 days of delivery.
Item must be unused and in its original packaging.
Used or sale items are not eligible for return.

Exchange

Defective or damaged items will be exchanged for the same product.
An unboxing video is required to process any exchange claim.
Exchange requests must be made within 3 days of delivery.

Refunds

Refunds are only issued for wrong or defective items that cannot be exchanged.
Refunds are processed within 3–5 business days.
Shipping charges are non-refundable.

How to Request

Contact us via WhatsApp or email with your order number and photo/video of the item.

Email: tahbeer95@gmail.com Website: zaviyaressential.store